Privacy Notice

This Privacy Notice describes how your personal information is collected and used at www.thestitchwriter.com

Last updated 1st July 2024

The Stitch Writer & Co Privacy Policy


This privacy notice tells you what to expect us to do with your personal information.

  1. Contact Details:


Address: LCB Depot, 31 Rutland St, Leicester, LE1 1RE

Email: martha@thestitchwriter.com

Telephone: 0116 261 6800


2. What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details

  • Addresses

  • Payment details (including card or bank information for transfers and direct debits)

  • Website user information (including user journeys and cookie tracking)

  • Call recordings

  • Records of meetings and decisions

We collect or use the following information for service updates or marketing purposes:

  • Names and contact details

  • IP addresses

    3. Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Consent

  • Contract

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Consent

  • Legitimate interest

  • We collect email addresses for the job roles relevant to the services we offer. These are publicly available on the internet.


4. Where we get personal information from

  • People directly

  • Publicly available sources


5. How we store and use information

This website uses other providers, who are established industry leaders in their field with their own comprehensive GDPR policies to process data in the following ways -

Email

When you sign up for our email list your address is securely stored inside Substack, an industry leader in email provision, committed to the highest standards of data protection and security. Find out more about how Substack complies with GDPR data protection here. You are free to unsubscribe at any time from the email list, either directly from the email itself or by contacting us by the details at the top of this notice. 

Squarespace Analytics to collect information about who visits the site

We use analytics to understand how visitors interact with this site and which information is the most interesting to them. The type of information collected by analytics is geography, popular content, traffic sources (i.e. did visitors mostly come from search, or social media or directly to the site) and whether traffic has increased or decreased. We use it to help provide the most useful content that we can and improve this website on an ongoing basis. This feature collects the IP address you used to browse the site but as outlined above, would not be used to identify you unless specifically requested by law. 

Cookies

This website uses cookies with your consent when you accept on the cookie banner on your first visit here. When you accept you are giving this site and it’s trusted, relevant third party partners, permission to place, store and access the cookies described below. 

What’s a cookie anyway?

It’s a little file that websites store in a device. When you’ve agreed to have it there, the file gets added and the cookie will do things like helping to analyse traffic, make sure that the site works properly and help websites to remember your preferences so that your experience of browsing is as good as it can be. Cookies in no way give access to your computer or personal information about you, other than what you choose to share. You can decide to accept or decline cookies by modifying settings in your browser. 

How we use cookies

The cookies on this site are used to let you access the key features of it, as well as for analytics purposes to help understand web page traffic and how the website can be improved. 

This website was built on the platform ‘Squarespace’ which gives full details of the way that cookies are used. Read the Squarespace cookie policy here. : https://www.squarespace.com/cookie-policy/



6. How long we keep information

Your email address will remain on the list you subscribed to until you choose to opt out. We will never use your email address to send you information that is not directly related to the service that we run. 

If we enter into an agreement for copywriting services, your data will be kept only as long as is necessary to fulfill the agreement. 


7. Your data protection rights

Under data protection law, you have rights including:


Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.


8. Children’s privacy

Our website does not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we may undertake the necessary measures.

9. How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF


Last updated

1 July 2024